17-21 High Street Drysdale
Front Line Complaint and Conflict Resolution
Don’t get caught wondering, “What just happened?” ever again. Equip yourself with the processes, tools and strategies for all parties to find resolution in any complaint or conflict setting.
Presenter and professional mediator David Rackham shares everything he knows, gathered over 20 years of wide ranging experience.
Phone SpringDale on (03) 5253 1960 to reserve a place, or book online: